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90vip Frequently Asked Questions
Everything you need to know about playing on 90vip — from signing up and depositing via GCash to understanding bonuses, game rules, and responsible gaming tools.
25 Questions Answered
English (Filipino)
PHP Currency
PAGCOR-Aligned
Welcome to the 90vip FAQ page — your go-to resource for quick, clear answers about everything on the platform. Whether you're a first-time player in Manila trying to figure out how GCash deposits work, or a regular bettor in Cebu looking to understand wagering requirements, this page covers it all. We've organized the most common questions Filipino players ask into five categories so you can jump straight to what you need. Can't find your answer here? Reach out to our team at [email protected] any day between 09:00 and 21:00 PHT.
Instant GCash Deposits
Fund your 90vip account in seconds using GCash. Minimum ₱100, no platform fees, available 24 hours a day.
Fast KYC Approval
Submit your PhilSys ID or passport and get verified within 24 hours. KYC is required for your first withdrawal.
Full Mobile Support
Play all 90vip games — slots, live casino, bingo, sports — directly from your Android or iOS mobile browser.
Welcome Bonus
New players receive a welcome bonus on their first deposit. Check the Promotions page for current offer details and wagering terms.
Secure & Fair Play
All 90vip games use certified RNG technology. Outcomes are statistically independent and cannot be manipulated.
Daily Support
Our customer support team is available every day from 09:00 to 21:00 PHT via email at [email protected].
Category 1
Account & Registration
Creating a 90vip account takes less than two minutes. Visit the 90vip website, click the registration button, and fill in your name, mobile number, date of birth, and preferred currency (PHP). You will receive an OTP on your registered Philippine mobile number to verify your identity. Once confirmed, your account is active and ready to use.
90vip requires a valid government-issued Philippine ID for KYC (Know Your Customer) verification. Accepted documents include your PhilSys national ID, passport, SSS/GSIS card, or driver's license. You may also be asked to submit a selfie alongside your ID. KYC is mandatory before your first withdrawal and is typically reviewed within 24 hours on business days.
You must be at least 21 years old to register and play on 90vip. This is in line with Philippine law and PAGCOR regulations governing online gambling. Age is verified during the KYC process. Any account found to belong to a player under 21 will be permanently suspended and any balance returned.
On the 90vip login page, click "Forgot Password" and enter your registered mobile number or email address. An OTP will be sent to your phone. Enter the OTP, then create a new password. If you no longer have access to your registered number, contact the support team at [email protected] with your account details and a valid ID for manual verification.
No. 90vip strictly allows one account per person, per household, and per device. Multiple accounts are a violation of our Terms and Conditions and may result in all linked accounts being permanently suspended and balances forfeited. If you believe a duplicate account was created in error, contact [email protected] immediately to resolve the issue.
To close your account, go to Account Settings and select the account closure option, or email [email protected] with the subject line "Account Closure Request." Any remaining balance will be withdrawn to your registered GCash wallet or bank account before closure. Note that account closure is different from self-exclusion — closure is permanent and you will not be able to reopen the same account.
Category 2
Deposits & Withdrawals
Log in to your 90vip account and go to the Deposit section. Select GCash as your payment method, enter the amount you wish to deposit (minimum ₱100), and confirm. You will be redirected to the GCash payment page to authorize the transaction using your GCash MPIN. Deposits via GCash are processed instantly — funds appear in your 90vip wallet within seconds.
The minimum deposit at 90vip is ₱100 for GCash and PayMaya transactions. For bank transfers via BPI, BDO, or Metrobank, the minimum is ₱500 due to bank processing requirements. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger additional verification as part of our responsible gaming and compliance procedures.
GCash and PayMaya withdrawals from 90vip are typically processed within 15–30 minutes after approval, making them the fastest option for Filipino players. Bank transfers to BPI, BDO, and Metrobank take 1–3 banking days. The minimum withdrawal amount is ₱200 for e-wallets and ₱500 for bank transfers. Withdrawals requested on weekends or Philippine public holidays may take slightly longer.
90vip does not charge any platform-side fees for standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, BPI, BDO, etc.) may apply their own transaction or transfer fees depending on your account type and the amount. We recommend checking your GCash or bank app for their current fee schedule before initiating large transfers.
Yes, PayMaya (now Maya) is a fully supported payment method on 90vip for both deposits and withdrawals. The process is the same as GCash — select PayMaya in the payment section, enter your amount, and authorize via the Maya app. Transactions are processed instantly for deposits and within 30 minutes for withdrawals during normal operating hours.
Most GCash and PayMaya deposits reflect immediately. If your deposit has not appeared after 15 minutes, first check that the transaction was successfully charged in your GCash or bank app. If your account was debited but 90vip has not credited the funds, take a screenshot of the transaction receipt and email it to [email protected]. Our finance team will investigate and resolve the issue within one business day.
Category 3
Games & Gameplay
90vip hosts a large library of slot games from leading providers including JILI, PG Soft, and Pragmatic Play. Popular titles include JILI's Money Coming, Fortune Gems, and Super Ace — all of which are fan favorites among Filipino players. You can filter games by provider, popularity, or RTP in the Slot section. All slots use certified RNG technology for fair, unpredictable outcomes.
90vip's live casino section features real-time games streamed with live dealers, including Baccarat, Blackjack, Roulette, Dragon Tiger, and Sic Bo. Tables run 24 hours a day so you can play any time, whether you're in Manila, Cebu, or Davao. Bet limits vary by table, with low-limit options starting at ₱20 and high-roller tables available for experienced players.
RTP stands for Return to Player — it is the percentage of total bets a slot game is expected to pay back to players over a large number of spins. For example, a slot with 96% RTP returns ₱96 for every ₱100 wagered on average. Most JILI and PG Soft titles on 90vip have RTPs ranging from 94% to 97%. Individual game RTP information is available in the game's info or paytable screen.
Yes, 90vip is fully optimized for mobile browsers on both Android and iOS devices. You do not need to download a separate app — simply open your phone's browser, visit the 90vip website, and log in. The mobile interface is responsive and touch-friendly, giving you the same full game library — slots, live casino, bingo, and more — as the desktop version.
Yes, 90vip includes a sportsbook covering a wide range of local and international sports. Filipino players can bet on PBA (Philippine Basketball Association) games, NBA, UFC, boxing, and football. Sabong (online cockfighting) is also available on the platform. Betting markets include match winner, handicap, over/under, and live in-play betting for selected events.
Category 4
Bonuses & Promotions
90vip offers a welcome bonus for new players on their first deposit. Bonus details — including the match percentage and maximum bonus amount in PHP — are displayed on the Promotions page at the time of registration. Welcome bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before claiming.
A wagering requirement (also called a rollover or playthrough) means you must bet a certain multiple of your bonus amount before the bonus funds convert to real withdrawable cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place ₱20,000 in total bets before withdrawing. Progress towards meeting the wagering requirement is tracked in real time in your 90vip account dashboard.
Yes, 90vip has a tiered VIP loyalty program that rewards regular players with points for every real-money bet placed. Points accumulate and contribute toward tier upgrades, with higher tiers unlocking benefits such as higher withdrawal limits, faster processing, dedicated account managers, birthday bonuses, and exclusive promotions. Details about the current VIP tier structure are available on the Promotions page after logging in.
Free spins awarded as part of a promotion or welcome offer typically carry wagering requirements before winnings can be withdrawn. The specific requirements depend on the promotion that granted the free spins. Free spins earned through in-game features (not a bonus offer) generally produce real cash winnings with no additional restrictions. Check the specific promotion's terms or contact support for clarification on any free spin offer.
Category 5
Safety & Responsible Gaming
90vip operates in alignment with Philippine gaming regulations governed by PAGCOR (Philippine Amusement and Gaming Corporation), the government body that oversees and regulates online gambling in the country. Players in the Philippines who are 21 years of age or older can legally participate in online casino and sports betting activities on licensed platforms. We encourage players to verify current regulatory requirements applicable to their location.
Log in to your 90vip account, navigate to Account Settings, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits in PHP. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a mandatory 7-day cooling-off period to prevent impulsive decisions. This tool is available to all players at no cost.
Self-exclusion is a responsible gaming tool that allows you to voluntarily suspend your 90vip account for a set period — 6 months, 1 year, 3 years, or permanently. During exclusion, you cannot log in, deposit, or place bets. To activate it, go to Account Settings > Responsible Gaming > Self-Exclusion, or email [email protected] with the subject "Self-Exclusion Request." Self-exclusion cannot be reversed before the chosen period ends.
If you believe gambling is negatively affecting your life, you are not alone and help is available. First, use the self-exclusion or cool-off tools available in your 90vip account. You can also reach our responsible gaming support team by emailing [email protected]. For professional counseling, PAGCOR's Responsible Gambling helpline and the National Council for Mental Health (NCMH) in the Philippines offer confidential, free support for Filipino players.
Still Have Questions? We're Here to Help
Can't find what you're looking for in the FAQ? Our 90vip support team is available daily from 09:00 to 21:00 PHT. Drop us an email and we'll get back to you as soon as possible. You can also browse our game guides and responsible gaming tools directly on the platform.
Support Email
[email protected]